Despite the fact that this is not the keyaspect to help you recognize a dependable shared hosting company from a bad one and a reseller from an actual supplier, the option to call and consult with a live person is an indicator that you aren't using the services of a one-person firm and that you can reach somebody whenever you're looking for support. The phone support for hosting services may range from general to expert, which means that the issues which can be resolved with a call differ based on the specific provider. In the general case, these matters are simpler and include billing or first level tech issues because more difficult problems generally need a support ticket where both you and the sysadmins can track what's going on with a particular situation. Nonetheless, the option to call your provider will save you a lot of time and efforts for the countless small things that may eventually show up when you manage your website hosting account.

Phone Support in Shared Hosting

All of our shared hosting packages offer phone support fourteen hours per day even on public holidays, so if you do not have an account yet, you can call us and learn more about our solutions or if we will meet the system requirements for your sites. For your convenience, we have local telephone lines in the United States, Great Britain and Australia, so you'll be able to contact the phone number that is nearer to you. If you are a current customer, we can assist you timely with any general and billing matters and with a number of technical issues so as to save you time and efforts - we are aware of the fact that sometimes it's much easier consult with a live person to get things done promptly. Certainly, some matters cannot be resolved on the phone, so if this is the case you can employ our ticketing system.

Phone Support in Semi-dedicated Hosting

We provide live phone support 14 hrs daily as a part of the support services for each semi-dedicated server plan that we provide. Since some issues are more complex and time-consuming, you will need to open a support ticket in case you come across such an issue, still for all of your general, billing or small-scale technical issues you can always give us a call and we will assist you immediately to save you the time you'll have to spend on creating a ticket. Even if you don't have an account yet, you are able to find out if you can host your internet sites on our leading-edge cloud platform or you are able to receive any other general info on our semi-dedicated solutions. We now have local numbers in the U.S.A., the UK and Australia plus a global number, therefore you will be able to call the one which is nearer to your location.