Tech Support Channels

  • 1 hour ticket response time

  • A Sixty–Minute Ticket Response Guarantee

  • We offer a 60–minute response time warranty for every ticket or email that you submit to the tech support staff. We will swiftly respond to all common queries and forward right away the matter to our administrators in case additional assistance is needed. If you order the Admin Services package, we will complete any of the included services at a time that has been agreed upon upfront.

  • Top quality support service

  • A Topflight Support Service

  • Our client support staff will be available to you 24/7/365 if you require help with the Control Panel or with any of the apps that we have preinstalled for you on the server. And if you require assistance handling the day–to–day admin tasks on your dedicated server, you can examine our Admin Services package, that includes data backup hard drive space, Operating System updates on a weekly basis, problem troubleshooting and installation services, server monitoring and restarting services, etcetera.

  • Intuitive help center

  • A User–Friendly Help Section

  • Our Control Panel is pre–installed for each Linux dedicated hosting server. Among its functionalities is a rather handy integrated knowledge base that will guide you step by step on all the operations that you can carry out. The majority of help articles have video versions which demonstrate all the operations that you can carry out in a very illustrative manner. You will find all the instructional articles and the video tutorials in the top right corner of each Control Panel section.