Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You’ll find nearly all the answers to your questions in the user–friendly Help Center section built into Deshonline IT’s Control Panel. It includes a rich repository with frequently asked questions and in–depth educational articles contributed by our proficient customer support team.

  • Top quality support service

  • How–To Video Clips

  • If you’d like to watch how an action is executed or how a problem is settled, instead of just reading about it, then check out our selection of how–to video tutorials. They cover various topics and will help you quickly learn how to work with the Control Panel.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • Our semi–dedicated servers are backed up by a round–the–clock technical support service and come with a 1–hour response time guarantee. Our practiced techs will be at your disposal night and day and will resolve any issue that you could chance upon within maximum one hour after the ticket submission. In most cases, a response will be provided to you in less than 20 minutes.